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Terms & conditions
for our general customers
To make it safe and easy for you we have selected to use PayPal for our online shop it is a quick, convenient and a secure way of sending and receiving money online.
Getting started with PayPal is very quick, easy and free. It only takes a few minutes to get setup and then you can purchase immediately through PayPal using your credit card.
To learn more about PayPal or sign up, click here. https://www.paypal.com.au.
Disclaimer: The PayPal service is provided by PayPal Australia Pty Limited (ABN 93 111 195 389) which holds an Australian Financial Services Licence, number 304962. Before deciding to sign-up for or use the PayPal service you should consider the Product Disclosure Statement, available at https://www.paypal.com.au.
Pricing & Taxes
The prices that appear on our website (AUD$) are quoted in Australian dollars only and are inclusive of all taxes. There are no additional tax charges at the checkout.
If you are having problems placing your online order please complete the online request form on the Contact Us page.
Order will be shipped within 2 business days once payment is cleared. We use Australia Post services and we will send you an email once your order has been dispatched..
All items will be carefully protected with wrapping and placed inside cardboard box to protect them during delivery, however we are not responsible for package once shipped.
If you require express delivery, or package insurance please contact us and we can organise, additional fee will apply.
International buyers: Import duties, taxes and charges are not included in the shipping charges. These charges are the buyer’s responsibility.
Please check with your country’s customs office to determine what these additional costs will be prior to buying.
Refunds and Exchanges
We do not accept returns due to the nature of our products.
Thank you for understanding.
If package is still sealed or you have not received the product ordered please contact us using the online request form on the Contact us page.
Additional Policies and FAQs
Using Make Up cosmetics products
Mineral makeup is known for being pure, natural and hypo-allergenic, it is possible for an allergic reaction or sensitivity to an ingredient to occur. If you suspect having an allergy or sensitivity to any cosmetic ingredients, please read the list of our ingredients carefully. Before applying, we recommend to do a patch test.
If sensitivity or allergic reaction occurs, stop using the product and consult a medical professional for attention.
Please use products only as intended by Make Up Cosmetics.
We take great care in ensuring that all ingredients used in each product are safe to use on the area intended. We will not assume responsibility if product is used in a manner not intended by us.
Product colour representation
We take great care for our photography to depict the actual colour/shade of our products, please understand that monitors display colours differently.
All text, graphics, photographs, logos, artwork (collectively known as “Content”), including but not limited to the design, structure, selection, coordination, expression, ‘look and feel’ and arrangement of such Content, contained on the Website is owned, controlled or licensed by or to Make Up Cosmetics, and is protected by intellectual property rights and unfair competition laws.
For Customer Service and questions regarding your order or our products, please use the online request form on our Contact us page.